It is impossible to focus on improving a KPI by focusing solely on increasing the measure. The reason KPIs such as production output or on-time-delivery are not at target level is that there are losses present in the process. By understanding the losses, you can eliminate or reduce them and subsequently improve your KPI. This course will teach you all about understanding losses and how you can begin to target them.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.