In this course you will gain a deeper understanding of how to leverage the power of your team to deliver significant improvements. From working with the team and building a shared problem definition to deploying Operational Excellence tools to deliver a common goal. You will also learn about working with different personality styles and skill levels.

This course uses a range of techniques to suit any learning style. You will find text to read, audio to listen along to, drawings explaining each element, videos introducing you to the topic and animations summarizing the content.